PRIViLEDGE Workshop "Close and personal with PRIViLEDGE stakeholders" report release

In March-April 2021PRIViLEDGE conducted a workshop comprised of 15 expert interviews with stakeholders relevant to exploiting PRIViLEDGE results. The aim of the workshop was to investigate PRIViLEDGE’s use-cases’ suitability for application domain and potential users, find matches/mismatches from the value propositions prepared for the end-users, and to establish mutually beneficial and sustainable relationships with the interviewees. We are realising the comprehensive report of the interviews to showcase the end-users perspective about PRIViLEDGE solution.

The interviews were segmented into four groups according to use-cases* and carried out by five PRIViLEDGE representatives who lead the work on pilots in the project. They inquired relevant stakeholders and field experts from their use-case perspective. 

Two types of generated data were analysed to draw conclusions (1) content of the open-ended interviews that followed a pre-posed interview outline and (2) the interviewers’ personal reflections about process of the interviews and gathered feedback.

As a result, the workshop interviews provide the following key take-aways:

  • Most interviewees were able to articulate and discuss clear benefits of implementing a PRIViLEDGE use-case after they were introduced to the project and the use-case specific solution by the interviewers. They were able to see how it can be implemented one way or the other now or in the future.
  • The most important benefits that PRIViLEDGE can provide according to the interviewees are integrity of elections process and higher number of voters for iVoting use-case; precise patient treatment and a more efficient health care system for health insurance use-case; digitalization of the system, tamper-proofness and process effectives (from both HE issuing and HR hiring side) for diplomas use-case; self-sustainability, decentralized governance and deep research furthering Cardano for decentralized software updates use-case.
  • The biggest barriers to implementing PRIViLEDGE according to the interviewees are technical integration aspects and general social reluctance to use emerging new technologies, i.e. due to low level of relevant communities and users understanding/being educated on the new technology/solutions the implementation might be hindered.

Moreover, during the interviewing process the interviewees were highly responsive and collaborative, although some of them confessed that they had not heard (much) about PRIViLEDGE before. Moreover, in most cases the interviewees were able to expand the discussion at hand and think along with the interviewer, as well as exhibit deeper interest towards the specific prototype and its application possibilities under discussion. In several cases the interviewees were aware of (what they consider) similar solution(s) that were presented for them during the interview, nevertheless they also were able to then determine the novel aspects of what PRIViLEDGE is offering. 

As a result of the workshop, it was confirmed that all the use-cases solve important problems and offer novel solutions. Also, the value offers of all use-cases match the stakeholder’s expectations either completely or partially. Potential technical integration obstacles and general low understanding level of society and related communities were determined as potential bottlenecks in many cases. Thus, risks related to those aspects should be mitigated when the prototypes are pushed to implementation phases.

Click here HERE to access full the report of  "Close and personal with PRIViLEDGE stakeholders” and to take a deeper dive into each interview segment.

Written by Liis Livin, Guardtime

Photo by Michal Czyz on Unsplash

*PRIViLEDGE use-cases are:

  1.  “iVoting” - Verifiable online voting with ledgers (lead by SCCEIV).
  2. “Health insurance” use-case - Distributed ledger for insurance (lead by Guardtime).
  3. “Diplomas” use-case - University diploma record ledger (lead by GUNet and GRNet).
  4. “Decentralized software updates” use-case - Update mechanism for Cardano stake-based ledgers (lead by I.O. Research).